Privacy Policy

Last Updated: 12 February 2026

1. Information We Collect

1.1 Information You Provide Directly

When you submit an application or use our forms, we may collect:

• Full name
• Discord username
• Steam profile URL
• Trucky / TruckersMP ID (optional)
• Experience and availability
• Any additional information you choose to provide

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent
• Basic analytics data

1.3 Third‑Party Services

We use the following third‑party services, which may collect limited data:

• Discord (for application delivery and staff tools)
• Cloudflare Turnstile (for bot protection)
• Hosting provider analytics (non‑identifiable usage data)

1.4 Newsletter Subscriptions

If you subscribe to our newsletter, we collect:

• Your email address
• The date you subscribed
• Your cookie consent preferences (if applicable)

Newsletter data is stored securely within our website’s internal storage system and is accessible only to authorized staff. We do not share newsletter data with any third parties.

1.5 Data Deletion Requests

When you submit a data deletion request, we collect:

• Your name
• Your email address
• The type of data you want deleted
• Any additional details you provide
• The timestamp of your request

This information is used solely to process your deletion request and is accessible only to authorized staff.

2. How We Use Your Information

Your information is used to:

• Process and review applications
• Contact you regarding your application status
• Manage newsletter subscriptions
• Send updates, announcements, and community news
• Process data deletion requests
• Maintain community safety and integrity
• Improve our website and services
• Prevent spam, abuse, and automated submissions

3. How We Store and Protect Your Data

We take reasonable measures to protect your data, including:

• Storing application data securely within Discord
• Storing newsletter and deletion request data within our internal storage system
• Restricting access to authorized staff only
• Using Cloudflare Turnstile for security
• Using HTTPS encryption across our website

4. How Long We Keep Your Information

We retain:

• Application data as long as necessary for operational purposes
• Newsletter data until you unsubscribe or request deletion
• Data deletion requests until they are processed and completed

5. Sharing Your Information

We only share your information with:

• Authorized Raven Logistics UK staff
• Discord (for application delivery)
• Cloudflare (for CAPTCHA verification)

We do not share your information with advertisers or external companies.

6. Your Rights

You have the right to:

• Request a copy of your data
• Request correction of inaccurate information
• Request deletion of your data
• Withdraw your newsletter subscription at any time

You may submit a deletion request at any time using our Data Deletion Request Form.

7. Cookies & Tracking

Our website may use:

• Essential cookies (required for security and functionality)
• Analytics cookies (optional, based on your preferences)
• Security cookies (Cloudflare)

We do not use advertising or tracking cookies.

8. Children’s Privacy

We do not knowingly collect information from individuals under the age of 13. If you believe a minor has submitted information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date will always reflect the most recent version.

10. Contact Us

If you have questions about this Privacy Policy or your data, please contact us through our Discord server.